Terms and Conditions

votanx™ is owned and operated by Shanghai Xiedingtan Network Technology Co., Ltd. | Legal Representative: Yan Minduo.
Registered Address: Units E & F, 26th Floor, Nos. 828-838 Zhangyang Road, China (Shanghai) Pilot Free Trade Zone | Email: service@votanx.com | Telephone: +86 13710041202.

Scope

These Terms and Conditions apply to orders and customer interactions made through the votanx™ online store.

By submitting an order, you agree to provide accurate contact and delivery information and to review the relevant product description and store policies.

Product Information

We aim to present product images, descriptions, ingredients where applicable, sizes, and other information clearly. Minor differences may occur because of display settings, packaging updates, or normal production variations.

Nothing on the website should be interpreted as a substitute for professional medical advice. Customers should review ingredient information and product directions before use.

Order Changes

If you need to request a change or cancellation, contact us promptly at service@votanx.com or +86 13710041202.

We will try to assist, but a change or cancellation cannot be guaranteed once fulfillment has started or the parcel has entered the delivery process.

Delivery and Returns

Shipping is governed by our Shipping Policy. Eligible returns are governed by our Return Policy, including the applicable 30-calendar-day return window.

Store Content

Brand names, graphics, written materials, product photography, and other original website content may not be copied or commercially reused without authorization where protected by applicable rights.

Questions concerning these terms may be sent to our customer support team.