Contact Us

votanx™ is owned and operated by Shanghai Xiedingtan Network Technology Co., Ltd. | Legal Representative: Yan Minduo.
Registered Address: Units E & F, 26th Floor, Nos. 828-838 Zhangyang Road, China (Shanghai) Pilot Free Trade Zone | Email: service@votanx.com | Telephone: +86 13710041202.

Customer Service Hours: 8:00 AM–10:00 PM

Customer Support

Our support team can assist with product questions, order information, delivery updates, return requests, damaged or incorrect items, and questions about our store policies.

For the fastest review of an order-related request, please include your order number and a short explanation of the issue. Where relevant, photographs may help us understand product or delivery concerns.

Official Contact Details

Brand: votanx™
Company: Shanghai Xiedingtan Network Technology Co., Ltd.
Legal Representative: Yan Minduo
Email: service@votanx.com
Telephone: +86 13710041202
Customer Service Hours: 8:00 AM–10:00 PM

Business Address

Units E & F, 26th Floor, Nos. 828-838 Zhangyang Road, China (Shanghai) Pilot Free Trade Zone.

This is the registered business address of the store operator. Return parcels should not be sent to this address unless our support team specifically confirms that address for your approved return.